Registered Address 79 Lownorth Road, Moss Nook, Manchester, Greater Manchester, M22 0JU .
By booking with us you will be agreeing to our terms and conditions.This document sets out the terms of the contract between you and us, Airport Secure Parking Ltd.
We will only be responsible where we are at fault:
We will provide a free parking voucher for each booking if you are kept waiting longer than one hour for the chauffeur to arrive. No refunds will be given. If you park for longer than the period you have booked for, a charge of £5.00 per day will added.
In the unlikely event we damage your vehicle while in our care we will have any repairs carried out at an independent industry approved body -shop at our own discretion. We will not be held responsible for hire costs of a vehicle whilst your car is being repaired.
We are not responsible for the following:
Matters that are covered by your car or holiday insurance. You must look to that for protection. Events outside our control or events you have not arranged insurance cover for nor have insurance excesses for i.e. acts of terrorism, natural disasters or criminal activity.
It is the customer’s responsibility to arrange roadside recovery in the event of a break down as Airport Secure Parking ltd cannot be held responsible for any mechanical failure. It is the customer’s responsibility to have adequate cover in place prior to travel.
Keys and Fobs: Please ensure a spare key/key fob is available. In the event of any loss or damages to the originals as Airport Secure Parking Ltd shall not be responsible for any transport/roadside recovery costs incurred as a result of non-access to your vehicle. Customers should hand in only one key per car as Airport Secure Parking Ltd cannot be held responsible for the loss of any keyrings, keys to property and any consequential loss thereafter. In the event Airport Secure Parking Ltd lose your car key/fob, Airport Secure Parking Ltd shall replace it at the market value.
Any deterioration in the vehicle’s condition while it is with us, ie flat batteries*, windscreens, tyres, punctures (as these can happen whilst moving your vehicle to and from our carparks and is something beyond our control), wheel trims, stone chips, minor scratches that are not visible due to insufficient light, dirty exterior or bad weather on departure.
* we reserve the right to jump start and move your car if necessary
Property left unattended on our site or in your vehicle.
Any losses caused by you not leaving enough time for your flight.
Claims you make after leaving the site.
Any consequential (indirect) losses.
What you must do:
Arrive in plenty of time,
Park where we tell you to, try not cause an obstruction.
Remove all your belongings from the vehicle. (Airport Parking Solutions Ltd hold no responsibility for valuables left unattended in your vehicle).
Keep your luggage with you at all times.
Hand the vehicle over to us in a roadworthy, safe and legal condition with MOT (if applicable), Insurance and adequate fuel. Produce a receipt of some other authority when you come to collect the vehicle. We can refuse to hand over the vehicle if you cannot prove that you own it.
Pay any parking charges incurred if you park for longer than agreed - we can refuse to hand over the vehicle if you do not pay these charges.
Check your vehicle carefully before leaving it with us.
Check your vehicle carefully before accepting the keys on your return to the UK, as no liability will be held after the key exchange and waiver signing.
Personal information may be shared with our partner companies for promotional purposes unless you choose to opt out. This can be done via our website.
Dealing with abandoned vehicles:
We may consider your vehicle abandoned if you do not claim it at the end of your booked period.
We may serve a notice of abandonment upon you at any time after that.
The notice will be valid if we send it by pre-paid post addressed to you as the person who made the booking or the registered keeper.
If you do not respond to the notice within 28 days, we may sell the vehicle and use the money from the sale to settle any money you owe us as a result of abandoning the vehicle.
We will keep any extra money made from the sale for you until you can no longer legally reclaim it.
We have the right to take legal action to recover any expenses caused by you abandoning the vehicle.
All abandoned vehicles will be charged a standard daily rate of £5.00. In the event the vehicle is not claimed after six months we reserve the right to inform the DVLA and legally claim it.
In the unlikely event you have a problem or a complaint you must inform the driver immediately. If you fail to do this, once you have left the airport no further action can be taken.
Once you have informed the driver of your complaint, your next step is to call our office during opening hours which are Monday to Friday 9-5 on 0161 437 0938 / 0161 437 8957. You will be given instructions to put your complaint into an e-mail to be received by us within 7 days of your return. If you are required to obtain estimates for damage - these must be received by us no later than 14 days after collection of your vehicle. Failure to do this will result in your claim not being pursued. All complaints will be answered within 28 working days by e-mail.
All prices are for pre-booking and include VAT at the current rate of 20%
Parking is in £’s per vehicle per whole or part day.
Cancellation, Amendments and Refunds:
If you need to cancel or amend a booking please call 0161 437 0938 or e-mail email@example.com.
No refund is available for cancellations of bookings made within 24 (twenty-four) hours of travel or afterwards.
No refund is available for unused part stays.
Chauffeur Parking (meet and greet service)
Please telephone the 24hr chauffeur line number printed on your confirmation (07730767311) 20 minutes prior to your arrival at the terminal.
You will then be asked to read and sign the documentation.
The chauffeur will give you instructions for your return.
Because of strict timetables it is important that you telephone 20 minutes before you arrive at the terminal.
The meet times you gave us when you booked is the meet time that we have scheduled you in for any other times cannot be guaranteed.
Although the chauffeurs on duty will do their utmost to accommodate early arrivals it is your responsibility to make sure that you stick to this timetable. If you are running early or late simply telephone and let us know in advance so that we can try to reschedule your slot with the chauffeur.
There may be an occasion where more than one or more of our drivers need to be present in a customer’s vehicle (i.e. for training purposes).
High Sided or Unusually Wide Vehicles:
No motorbikes, lorries, caravans or trailers are permitted even if multiple spaces are booked.
An extra charge of £10.00 per booking will be added for larger vehicles i.e. Transit Van.
Unused Parking Days:
No refund available for unused part stays.
All clients must ensure that no items of value are left in their vehicles, as Airport Secure Parking Ltd are unable to accept liability for their possible loss or damage.
We may also remove any form of dashcam at any time necessary as it is a breach of workplace and employee confidentiality
Once your car is parked on our car park, it will be parked at the owners risk, we will not be responsible for any loss, damage or stolen vehicles, this will be up to your own responsibility to go through your own insurance company.
All vehicles are parked at the owner’s risk. Airport Secure Parking Ltd shall not be held responsible for any loss or damage to any vehicle or its contents unless the loss or damage is a direct result of Airport Secure Parking Ltd negligence. Airport Secure Parking Ltd reserve the right to move your vehicle to our overspill facility if required. We reserve the right to use a subcontractor if required.